Hello I never received my toy.
Does not work
We received both Disney Frozen Princesses from you and a helicopter as well. Not one of them work. We have submitted a claim and heard nothing. We want a full refund of our money and an address to send them back.
I would not recommend this toy. It was spinning out of control and flying off unexpectedly. Super dangerous as it hit my daughter in the face
I ordered a helicopter toy mid December. Upon submitting, I became suspicious it was a Chinese company. There was no contact info other than via e-mail. I immediately e-mailed and said if the order could not arrive by Christmas to cancel. I received a generalized reply that did not address my concern. The toy arrived after Christmas. Because this company is out of reach, I am stuck with it. When I go to the 'view your order page,’ on the email, it says the page cannot be found. I would never have ordered had I known this was a foreign company.